Delivery & Returns guide

Delivery


Delivery Time - 5 to 7 working Days.
A confirmation email will be sent to you once the order is verified. We begin preparing your order immediately after verification.


Return


We have 7 days Return Policy After the Product is delivered to you, which means you have 7 days after receiving your item to request a return.
Easy Return Process
To return, you can email us at contact@kollercut.com or WhatsApp us on +91 70468 91000 by mentioning your order no and let us know your thoughts.
That's It, Our customer care people will get back to you within 24 business hrs.
Once we receive our product(s), we will start the process to refund you.

 

A return will be generated only if:

  • The product is unworn, unstained and in a condition suitable to be resold. 
  • The product is not damaged. 

We do not provide reverse pick-up service for order value less than Rs1000.

In such cases we request you to please self-ship the product to us. You can self-ship the product using any courier service of your choice. Please share the courier receipt at contact@kollercut.com or you can whats app on 7046891000  with your order number. 

 

EXCHANGE

For Exchange you can call or whats app us on 7046891000 or mails us on contact@kollercut.com 

Once return shipment is picked up from your premises, we will dispatch your exchange shipment from our warehouse.

Exchange your standard size garment with custom size garment: If our standard sizes don’t fit you and you want custom fit garment in exchange, then put your best fit garment with your Kollercut garment in your return shipment and our courier boy will pick it up from your premises.

We will construct your garment from the scratch according to your measurement and deliver it to you within 10 to 15 days. We will save your measurements for your future orders also.

In one order Refund/Exchange is possible for one time Only.

Note : We do not provide reverse pick-up service for Exchange orders which value less than Rs1000.